Privacy | Speed Dating

‘Oh Hello’s’ Terms and Conditions

By confirming your attendance at an ‘Oh Hello’ event, you acknowledge your agreement with our Terms & Conditions and Privacy Policy.

You affirm and assure that you possess the right, authority and capacity to enter into this agreement and comply with all specified Terms and Conditions.

Failing to attend at the advertised start time or departing an event prematurely will lead to the forfeiture of your ticket. Punctuality is appreciated.

Your commitment to being respectful to all individuals encountered at our events, including fellow attendees, hosts, and venue staff, is essential. Any valid complaint regarding your behaviour may result in a permanent event ban with no refund option.

Tickets are non-refundable, only transferable as per our Terms and Conditions.

Cancellation

Cancellation or alteration requests for event bookings must be communicated via email at least seven days before the event date. Within this timeframe, we can provide you with a credit for another available event equivalent in value to your original booking. Only one change request per booking is acceptable.

Name changes for bookings and direct (same gender) substitutions can be facilitated by reaching out to us.

In exceptional circumstances, venues are subject to change or cancellation at any time leading up to the event start time on the event day.

Should we need to cancel an event for reasons beyond our control, tickets will not be refunded; instead, an event credit will be issued. Credits can be redeemed for any equivalent event in our ongoing program, as listed on our website. Credits are valid for six months from the date of issue and can be used to purchase tickets for events occurring at least four days ahead of the booking date.

Events

‘Oh Hello’ cannot guarantee a specific number of attendees at an event or an equal distribution of male and female guests or adherence to specific age/sexual orientation criteria.

Events by ‘Oh Hello’ take place at independently owned and operated venues. Consequently, for any damages suffered, whether physical or otherwise, you agree that ‘Oh Hello’ and its associates cannot be held responsible or liable.

By purchasing tickets or participating in an ‘Oh Hello’ event, you acknowledge that neither ‘Oh Hello’ nor its staff or associates are liable for any direct or indirect damages that may arise from engaging in an ‘Oh Hello’ service. This includes damages, without limitation, arising from communication with other participants that registered for an ‘Oh Hello’ event, such as physical harm, bodily injury, emotional distress and discomfort.

‘Oh Hello’ bears no responsibility for the safety and security of your personal belongings while attending an event.

Verification of the identity or background of any participant at our events is not within the remit of ‘Oh Hello’. We urge you to exercise the same caution in approaching any meeting with an ‘Oh Hello’ participant as you would in any other situation.

Website

The content in this website is provided for general information only. ‘Oh Hello’ assumes no responsibility for loss incurred due to reliance on any part of the contents of this website and makes no warranty regarding the accuracy of such information or content. Your use of the ‘Oh Hello’ website is subject to the outlined conditions, and by progressing beyond any entry page, you are considered to accept those conditions.

This website may contain other proprietary notices (such as moral rights and trademark notices) and copyright information, the terms of which must be observed and followed. Unless explicitly stated otherwise, all content on this website is copyrighted by ‘Oh Hello’

You may download to a local hard disk and print extracts from this website for personal use and information only. Downloaded extracts may be duplicated for others' personal use only. Specifically, none of the content on this website may be copied or incorporated into any other website, database, publication, or other work in any form.

Disclaimers

‘Oh Hello’ makes no representations or warranties whatsoever about the content of this website or any other website you may access through this website via hypertext link. When accessing another website through a link from this website, your access is independent of ‘Oh Hello’, and ‘Oh Hello’ has no control over the content of that website. In no event will ‘Oh Hello’ be liable to you or any other person for loss or damage (whether direct, indirect, special, or otherwise) resulting from the use of this website or any site linked to it via hypertext or otherwise.

Legal Disclaimer

‘Oh Hello’ and its associates do not operate as a dating agency.

‘Oh Hello’s’ Privacy Policy

Handling of Personal Information

At ‘Oh Hello’, we prioritise the responsible management of the entrusted data. Employing cutting-edge technology, we strive to safeguard your information securely.

Privacy Protocol

This policy aims to provide you with a comprehensive understanding of how we manage your personal data in accordance with UK data protection laws and GDPR.

Lawful Collection Basis

We gather specific personal data essential for organising our events, ensuring compliance with the contract between us and you. The collection and treatment of your data align with UK data protection laws and GDPR (EU) 2016/679.

Types of Data Collected

Upon registering for an ‘Oh Hello’ event, we collect the following personal details: your name, gender, phone number, and email address, crucial for delivering our services. It's important to note that we do not store or access your payment details, ensuring secure handling via our payment provider. Additionally, as a client, you have the option to provide additional information via any online forms received. This optional data may include your name, age, sexual orientation, job title, date of birth and interests. We also keep records of attended events, your preferences towards other guests and matches received.

By entering your name on your ‘Oh Hello’ card and submitting it after an event, you acknowledge that your name and email will be shared with anyone who matched you with a 1- an electric ‘Oh Hello’ or 2- friends. IF YOU DO NOT WANT YOUR DETAILS SHARED YOU MUST CATEGORISE DATES AS A 3- a gracious ‘Not this Time’.

Data Utilisation

We employ your data to facilitate your desired dating events and:

1. Provide products, services and customer support.

2. Contact you regarding transactions and attended events.

3. Analyse information to forecast trends and improve services.

4. Monitor and enhance events, services, and websites.

5. Ensure security measures.

6. Conduct market research and sales analysis.

7. Deliver tailored advertising and online behavioural advertising.

8. Communicate marketing information about upcoming events.

9. Comply with legal permissions.

Sharing Information with Data Processors

To deliver dating event services, we collaborate with suppliers such as Wix, Ticketsource, Mail Chimp, Google; Survey responses are processed by Google Forms for survey participation. Your personal data is not shared with third parties.

Data Security

We ensure that all suppliers process your data appropriately and lawfully. If you participate in a survey, your data is held by our supplier Google in the United States under an EU-approved data protection framework.

Data Retention

Unless we receive a deletion request, your data is stored indefinitely for the purposes listed.

Right to Correct

If your details are incorrect and you have an ‘Oh Hello’ account, you can update them by logging on to My Account and updating them.

Or you can Contact Us to request that we update your information.

Your Rights

1. Subject Access Request: Request a copy of the data we hold about you.

2. Right to Deletion: Request deletion of data we hold on you.

3. Right to Restrict Processing: Request a halt in processing your information.

4. Right to Rectification: Update your details if incorrect.

To exercise your rights, email info@ohhelloni.co.uk

Complaints

If dissatisfied with our processing, you have the right to complain to the Information Commissioner. Visit https://ico.org.uk/concerns/handling/ for more details.

Last updated: February 2024